COMMUNITY MENTAL HEALTH SERVICES
Support every stage of
the community mental
health care journey
This clinical information system supports the complete workflow of community mental health services, from client identification and referrals to appointments, clinical information and long-term care records. It enables administrative, management and clinical teams to work with the right information at every stage of care.
ELECTRONIC HEALTH RECORD
Access a complete
view of each patient’s
history and care journey.
All records are retained in a long-term Electronic Health Record, providing a complete history of the information collected across each client’s care journey. FIOS also includes a robust audit trail to track who viewed or updated each electronic record.
APPOINTMENTS & CARE COORDINATION
Coordinate in-person
and virtual care with
greater efficiency
Designed to support both physical and virtual care, the platform helps teams manage appointments, room and resource bookings, letters and client text messaging from a single digital environment. This improves care coordination while maintaining secure access for different user profiles.
REPORTING & PERFORMANCE INSIGHTS
Turn clinical activity
into actionable
service insights
Through built-in reporting and analytics, FIOS data can be transformed into dashboards and reports that help clinical and non-clinical users monitor performance, national or organisational KPIs, and service improvement opportunities.
