Privacy Policy
Overview
Tophealthtech, its subsidiaries and its affiliates ("Top Doctors Group") are committed to protecting the privacy and security of their users. Tophelathtech goal is to provide you with a personalized internet experience that delivers the information, resources and services that are most relevant and helpful to you. In order to achieve this goal, Tophealthtechsome times collects information during your visits to understand what differentiates you from other users of Tophealthtechwebsites. Tophealthtechoperates under the following set of strict privacy principles:
- The only personal information Tophealthtech obtains about individual users to its websites is that supplied voluntarily by users.
- In cases when Tophealthtech may need personal information to provide users with customized content or to inform them about new features or services, users are explicitly asked for that information.
- Personally identifiable information provided by users (name, e-mail or home address, etc.) will only be disclosed to agents action on Tophealthtech behalf subject to an agreement ensuring Tophealthtech privacy priniciples and will not be disclosed to non-agent-third party unless users choose that Tophealthtech may do so, or unless required by law, in conjunction with a government inquiry, or in litigation or dispute resolution.
- Only statistical non-personal information about Tophealthtech website users as a group (usage habits, demographics) may be shared with any sponsor, advertiser or partner of Tophealthtech, unless an appropriate confidentiality agreement is in place. Tophealthtech employs strict security measures to safeguard online transactions. All personal information is stored in a secured database.
By accessing TopHealthTech or using the Services you acknowledge your acceptance of this Privacy Policy and agree to its terms. If you do not wish to accept this Privacy Policy, you should immediately exit TopHealthTech and refrain from using the Services.
TopHealthTech acknowledge and emphasise the importance of data protection and confidentiality for the User. User Information is stored securely in accordance with legal standards.
- a legal obligation or legal requirement for disclosure by TopHealthTech to any proper Courts of Law, Government Agencies and any other official agency or party who has a legal right to the User Information
- an imperative to report a matter contained within User Information to the police or other relevant authority. This is where TopHealthTech reasonably believe a serious crime has been or is about to be committed or where TopHealthTech reasonably believe that an individual is in serious danger.
- The express consent of the User
- exercise their rights of access, rectification, cancellation and choice on the use of personal data under the Data Protection legislation and all other effective laws and regulations pertaining to the personal data of the User by contacting TopHealthTech and according with the reasonable and lawful requirements of TopHealthTech in according with such requests
- by email to info@tophealthech.ai or
- by post to TOP DOCTORS GROUP : C/Muntaner 239 planta 4 08021 Barcelona Spain
- unsubscribe to newsletters via the last newsletter they received or by sending an email to info@tophealthech.ai
- send any queries regarding the Privacy Policy, TOP DOCTORS GROUP : C/Muntaner 239 planta 4 08021 Barcelona Spain or info@tophealthech.ai
- The Data Protection Officer can be contacted at dpd@tophealthech.ai
Information That May Be Collected and Used
To utilise the Services or register with TopHealthTech , the User will be requested to provide various elements of data including an email address, mobile telephone number and various personal details including some health details. In addition, various security measures will be in place and these may change from time to time to prudently maintain the confidentiality of User Information. The User Information will be shared with the Doctor; TopHealthTech will request that the Doctor deals with it confidentially and maintain the standards set out in these T&Cs.
The Services may interact with calendar, communication and other services maintained by the Doctor including the provision of User contact information to the Doctor. This is to create an effective and efficient basis for the delivery of the User Information to the Doctor and, where appropriate and consented by the User, TDInteractive.
Information of User interaction with the Services will be recorded as will the geographic details of the interaction and other pertinent information. This will be retained for a reasonable period to deal with any reasonable administrative, regulatory or taxation purposes.
Always excepting the content while TopHealthTech may gather User Information primarily to share with 3rd parties for the purposes of health related matters., TopHealthTech may also use unidentifiable, non-personal information collected from TopHealthTech for statistical analysis, improvement of the Services/TopHealthTech and promotion of the Services/TopHealthTech.
TopHealthTech may use the User Information to
- Respond to queries or requests for information that may be made by the user;
- Billing and collection of services.
- to communicate information about services, products and activities of TopHealthTech to the user
- send to the User the newsletter and online magazine of any bran of Top Doctors Group
- send to the User information about products and services of third parties which are associated with Top Doctors Group.
- by visiting or using the Services
- through the user registration or User imput in respect of the Services or registration with TopHealthTech .
- by requesting information or contact through the contact form on the Services.
- cookies and similar technologies
TopHealthTech may contract third parties to facilitate its services (such as maintenance, analysis, auditing, marketing and development). Such third parties will have limited access to User information only to perform these tasks on behalf of TopHealthTech and are obliged by TopHealthTech not to disclose it or use for other purposes. External providers that TOP DOCTORS Group works with: Essendex, Teenvio, Selligent, Stripe, Google Cloud, OVH, Google Analytics, Google Ads, Dynatrace, Facebook, OVH, Hetzner, Amazon AWS, Microsoft Azure, JIRA, Twilio, Stripe, Office 365/Dynamics, Omkiner, Sugar, DoctorDoctor, Hyperpay, Payu, OpenTok / Vonage, Mediktor, Google Android, Apple iOS, Mensatek and Instansend.
The user or patient hereby expressly authorises TopHealthTech to publish (anonymously, only the initials will be used) the comments made or the online assessments for the care received from the doctor by TopHealthTech on social media, on the TopHealthTech website, on doctor’s websites, or in any other media that TopHealthTech appears in.
Social Media Sharing
Social Media sharing may be initiated from within the Services and/or TopHealthTech . Social Media sharing may collect the User’s IP address. This may also forward information of which page the User is visiting on the Services and set a cookie to function properly.
Social Media features are governed by the privacy policy of the company providing it.
TopHealthTech creates corporate profiles on Social Media Networks such as but not limited to Facebook, X ,Instagram,Linkedin,Spotify and TikTok with the main purpose to advertise its products and services.
There is no link between TopHealthTech and the aforementioned social networks.
TopHealthTech will carry out the following actions:
TopHealthTech obtains personal data provided by the User through the following means:
- gain access to User public profile information.
- Publication in the user profile of all or part of information already published on the TopHealthTech page.
- Send personal and individual messages through the Social Network channels.
- Updates of the status of the page to be published in the User profile.
The use of the connection through a Social Media Provider for registration or account opening with TopHealthTech is subject to the privacy policies and terms of use of the Social Media Provider. Certain of a User's data stored with the Social Media Provider will be transferred to TopDoctors®.
TopHealthTech have no responsibility over the transfer of such of the User's data and shall have no liability to the User for any error or inadequacy with the process of transfer, the use by the User of the Social media Provider being the responsibility of the User.
TopHealthTech may require additional information from the User to complete the data required by TopDoctors®.
TopHealthTech Liability
TOPHEALTHTECH and all of its content are provided on an ‘as is’ and ‘as available’ basis. This means that there are no guarantees, conditions or warranties (express or implied) offered by TopHealthTech that TOPHEALTHTECH will be:
- complete, accurate, up to date or error-free; TopHealthTech will reasonably endeavour to correct any possible error or omission as soon as possible
- available or uninterrupted by external causes such as faults in ISP equipment, failures in hosting equipment, faults in Communications networks, power failures, natural events, changes in regulation, acts of God, force majeure, acts of war or censorship, and legal restrictions or updates conducted by Top Doctors Group; TopHealthTech may provide access to the Services on a temporary basis and reserve the right to withdraw or modify the Services without prior notice if it has a proper reason to do so.
- is not responsible for any possible interruption or unavailability of the Services caused.
- suitable for any particular purpose or capable of performing any function or providing any particular result; or
- free of viruses, contamination or destructive features
- complete, accurate, up to date or error-free; TopHealthTech will reasonably endeavour to correct any possible error or omission as soon as possible
- available or uninterrupted by external causes such as faults in ISP equipment, failures in hosting equipment, faults in Communications networks, power failures, natural events, changes in regulation, acts of God, force majeure, acts of war or censorship, and legal restrictions or updates conducted by Top Doctors Group; TopHealthTech may provide access to the Services on a temporary basis and reserve the right to withdraw or modify the Services without prior notice if it has a proper reason to do so.
- is not responsible for any possible interruption or unavailability of the Services caused.
- suitable for any particular purpose or capable of performing any function or providing any particular result; or
- free of viruses, contamination or destructive features
- all conditions, warranties, representations and other terms which might otherwise be implied by statute, common law or the law of equity
- all liability for any direct, indirect or consequential loss or damage incurred by any person in connection with TopHealthTech or in connection with or resulting from the use or inability to use TopHealthTech and any applications or other websites linked to TopHealthTech including, without limitation, any liability for:
- loss of income or revenue
- loss of business
- loss of profits or contracts
- loss of anticipated savings
- loss of data
- loss of goodwill
- wasted management or office time
- and however the loss in question arises and whether it is caused by tort (including, but not limited to, negligence), breach of contract or otherwise, and regardless of whether it was foreseeable or not.
These T&Cs do not affect or exclude or limit TopHealthTech liability for (a) death or personal injury caused by the negligence of TopHealthTech or any of its employees or agents (b) liability arising from any fraud or fraudulent misrepresentation by TopHealthTech or any of its employees or agents (c) any liability which cannot be limited or excluded by applicable law.
TopHealthTech is not responsible for
- articles published without the collaboration of a doctor which are written after medical research by our content editors according to public sources on the web
- for the information published on the personal pages of TopHealthTech members which is the responsibility of the Doctors and healthcare professionals who are responsible for their accuracy and compliant with any law or regulation.
- for the scientific publications which are provided by specialist physicians, whose names are indicated in the title of the article.
TopHealthTech together with its partners, employees, employees and representatives are not responsible for any damages incurred by the User or any other party arising from the use of the Services, or for any action taken on the basis of the information provided in the Services.
This document was updated on April 15th 2024